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favorite this post Automotive Service & Diesel Techs Needed (West Point Ford) hide this posting unhide

compensation: based on experience
employment type: full-time

DRIVEN!

The Role:

West Point Ford is looking for experienced service technicians and Diesel technicians to perform maintenance and repairs on the most exclusive and hottest vehicle brands in the world. This position requires a significant amount of customer interaction, so ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This is a professional position focused on resolving customer concerns, maintenance recommendations and exceeding the customer's expectations of the vehicles being serviced. If you are interested in becoming a part of a world class dealership team we are interested in hearing from you. More details about this job are listed below.

****Please reply directly to this posting with your resume attached in PDF or MS Word format

Responsibilities:

-Conduct yourself in a professional manner at all times and provide un-paralleled levels of customer service
-Perform diagnosis and repair including identifying customer's primary concerns, offering diagnostic recommendation
-Perform a vehicle inspection, checking maintenance needs, tire condition, brakes, alignment, fluid leaks, steering and suspension, wiper condition and recording vehicle information accurately
-Operate a variety of software programs including ADP, Ford/Lincoln maintenance and MPI software
-Maintain a daily log of flat rate hours produced
-Complete tasks in a timely matter to insure repair orders is complete when the customer takes delivery of their vehicle
-Effectively handle multiple priorities, organize workload, and meet deadlines
-Support our service advisors at all times

Requirements:

-High school diploma or equivalent
-3-5 yrs. Experience in a dealership environment, 3 + years in the automotive industry
-Factory Trained Master Status / OEM or aftermarket certifications
-ASE Master Certification is a plus
-VA Safety Inspector is a PLUS
-Maintain and perform top level professional integrity and appearance a technician
-Clean driving record
-Pass Background Check
-Pass drug test

Knowledge, Skills and Abilities:

-Understand the methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles including explaining testing, diagnosis, HVAC service, hydraulic, brakes, explaining testing and repair of electronic systems and modules
-Operate factory software and recommend factory required maintenance
-Understand automotive equipment and services
-Operate a hand held tablet
-Understand and be able to explain chemicals and lubricants used in automotive servicing
-Excellent oral and written communication skills as well as the ability to follow instructions
-Ability to establish and maintain cooperative working relationship with those contacted in the course of work, including and most important the public
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6895461110

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