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Cisco UC Engineer
Govcio LLC
Langley Afb, 210 Sweeney Blvd
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Overview:GovCIO is currently hiring for a Cisco UC Engineer to support modernizion efforts. This position will be loced in Langley AFB in Hampton, VA and will be a full-time onsite position.
Responsibilities:We are seeking a skilled Cisco Unified Communicions (UC) Engineer to design, implement, and support enterprise collaborion and voice solutions. This role is responsible for maintaining high‑availability UC plforms, delivering reliable voice and video services, and ensuring seamless communicion across the enterprise. The ideal candide has deep expertise in Cisco UC technologies and thrives in fast‑paced, mission‑critical environments.
• Design, configure, and maintain Cisco Unified Communicions solutions, including CUCM, Unity Connection, Cisco IM&P, and Webex plforms
• Support enterprise voice, video, and collaborion services including SIP, QoS, call routing, and dial plan management
• Manage Cisco geways, SBCs, and voice geways (CUBE, ISR/ASR plforms)
• Troubleshoot and resolve issues reled to call quality, call routing, voicemail, conferencing, and device registrion
• Deploy and support Cisco Jabber, Webex devices, and Room/Desk systems
• Perform UC upgrades, pching, clustering, and system integrions
• Collabore with networking, security, and infrastructure teams to ensure optimal UC performance and security
• Develop and maintain documention including system diagrams, configurion standards, runbooks, and operional procedures
• Provide technical guidance and support to operions teams and end users
• Assist with capacity planning, performance analysis, and UC system optimizion
Qualificions: • Support enterprise voice, video, and collaborion services including SIP, QoS, call routing, and dial plan management
• Manage Cisco geways, SBCs, and voice geways (CUBE, ISR/ASR plforms)
• Troubleshoot and resolve issues reled to call quality, call routing, voicemail, conferencing, and device registrion
• Deploy and support Cisco Jabber, Webex devices, and Room/Desk systems
• Perform UC upgrades, pching, clustering, and system integrions
• Collabore with networking, security, and infrastructure teams to ensure optimal UC performance and security
• Develop and maintain documention including system diagrams, configurion standards, runbooks, and operional procedures
• Provide technical guidance and support to operions teams and end users
• Assist with capacity planning, performance analysis, and UC system optimizion
High School with 10+ years (or commensure experience)
Required Skills and Experience
- Clearance Required:TS/SCI
- Strong experience with Cisco UC technologies: CUCM, Unity Connection, IM&P, Expressway, Webex
- Solid understanding of SIP, RTP, MGCP, QoS, and VoIP protocols
- Experience with Cisco CUBE, voice geways, and SRST configurion
- Proficiency with dial plan design, call routing, and numbering plans
- Familiarity with video conferencing systems and multi-site collaborion solutions
- Experience with hybrid environments and enterprise IT solutions
- DoD 8570.01-M IAT Level II certificion (Security+ CE, CCNA-Security, CySA+,CND
Preferred Skills and Experience
- Strong troubleshooting and analytical skills
- Ability to document systems, configurions, and standards clearly
- Excellent communicion and cross-team collaborion skills
- Relevant certificions preferred (CCNP Collaborion, CCIE Collaborion, or equivalent)
- Experience with DoD NIPR, SIPR and JWICS Networks
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Posted Salary Range: USD $140,000.00 - USD $160,000.00 /Yr.Apply Now
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