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Assistant Manager - Norfolk
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4314 Monarch Way Norfolk, VA 23508
12-13/hour + Hourly Benefits / Hourly
Part Time , Full Time
- Greet guests to make them feel welcome
- Take guestsÃ¢Â€Â™ food orders and handle cash and credit transactions
- Running the shift, baking cookies and taking customer orders in store and for delivery
- Proficient in the following areas: Inventory, customer service, safety and sanitation
- Work 4-5 days a week
- Hold initial interviews for potential new hires (bakers and drivers) in the managerÃ¢Â€Â™s absence. Manager must still interview the candidate.
- Complete food and beverage orders
- Hold staff to the company standards (baking, uniform, company policies, etc.) as well as hold them accountable.
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
- Recaps to be submitted on the shifts worked when manager is off.
- Submit the HR documents as needed
- Legally eligible to work in the US
- Speaks English
- Customer Service Excellence
- Point of Sales systems
- Clean appearance
- Prior supervisory experience in the food service industry, a must
- Can stand for several hours a day
- Able to Multitask
- Ability to lift 50 lbs.
- 4-5 day work week including weekend nights, a must
- Please apply with resume to be considered
Insomnia Cookies was founded in a college dorm room in 2003 at the University of Pennsylvania, by then student, Seth Berkowitz and we have been feeding the insatiable hunger of our fans ever since. What makes us so great? We specialize in delivering warm, delicious cookies right to the doors of individuals and companies alike - What's not to love?
Today we have more than 161 locations and are still growing! Whether you're feeding a craving or a crowd, our offerings of cookies, brownies, cookie cakes and even cold milk have you covered. We also serve and deliver ice cream at most of our locations. - For real!Insomnia Cookies is looking for an Assistant Manager to assist the store operations manager with day to day operations.
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Cooks: Chef - Line Cook - Prep Cook - Sous Chefs - Dishwasher - Pastry - Pizza - Pizzaiolo - Baker - Chef de Partie - Chef de Cuisine - Expediter - Dish Managers: Dining Room Manager - Floor Manager - FOH Manager - Food & Beverage Director - General Manager - Intern - Food provenience - Kitchen Manager - Manager - Restaurant Manager - Team Member - Food Truck - QSR - Fast Casual - Local - Coffee - Bar - Wine - Beer- Barista - Bar back - Bartender - Busser - Cashier - Clerk - Counter - Driver - Host - Pinter - Runner - Sales - Scooper - Server - Waiter - Waitress - Hotel - Front Desk - Bell Hop - Events Staff - Poached eggs